1. Company Information
This website is operated by CHER HUA ENTERPRISE PTE. LTD.
UEN: 201601196R
Registered Address:
11 Wholesale Centre
#01-571 Pasir Panjang Wholesale Centre
Singapore 110011
By using this website or placing an order, you agree to the Terms and Conditions set out below.
2. Service Availability
Our website and services are intended for customers located in Singapore only.
Orders may only be placed for delivery within Singapore.
3. Orders
All orders placed through our website are subject to acceptance and product availability.
After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of the order.
We reserve the right to cancel or decline orders if:
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products are unavailable
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pricing errors occur
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delivery cannot be fulfilled
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suspected fraudulent activity
4. Product Availability and Substitution
As we deal with fresh produce, availability may vary daily.
If an item becomes unavailable after your order is placed, we may:
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substitute with a similar product of equal value, or
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contact you for confirmation before substitution, or
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remove the item and refund the amount paid.
5. Product Condition
Fresh produce may vary in size, appearance, and weight depending on seasonal supply.
Images displayed on the website are for illustration purposes only and actual products may differ.
6. Pricing
All prices listed on the website are in Singapore Dollars (SGD).
We reserve the right to update product prices at any time without prior notice.
If a pricing error is discovered after an order has been placed, we reserve the right to:
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honour the price at our discretion, or
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cancel the order and refund the payment.
7. Payment
Payment must be completed at checkout through the payment methods available on the website.
Orders will only be processed after payment has been successfully received.
8. Delivery
Delivery timelines may vary depending on stock availability and order volume.
Estimated delivery timeframes will be communicated during checkout or through order confirmation.
Delays may occur due to factors beyond our control including:
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supply disruptions
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weather conditions
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transportation issues
9. Returns and Refunds
Due to the perishable nature of fresh produce, returns are generally not accepted.
If you receive items that are:
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damaged
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spoiled
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incorrect
please contact us within 24 hours of delivery with photos of the products.
After review, we may offer:
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a replacement
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store credit
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or a refund at our discretion.
10. Limitation of Liability
To the fullest extent permitted by law, our liability for any claim relating to products purchased through our website shall be limited to the purchase price of the product.
We shall not be liable for any indirect or consequential loss arising from the use of our products.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.
12. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Updated terms will be posted on this page.
13. Governing Law
These Terms and Conditions are governed by the laws of Singapore.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Singapore.
14. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us through the contact form on our website: