This Privacy Policy (“Policy”) describes how Cher Hua Enterprise Pte Ltd collects, uses, and protects personal information when you visit or make a purchase from our website.
1. Information We Collect
1.1 When you place an order or contact us through our website, we may collect personal information including:
-
Name
-
Email address
-
Phone number
-
Billing address
-
Delivery address
-
Order details
1.2 You may browse our website without providing personal information.
1.3 Our store is hosted on Shopify, which provides the online e-commerce platform that allows us to sell our products and services to you. Your data may be stored through Shopify’s secure data storage and databases.
2. How We Use Your Information
We collect and use your information for the following purposes:
2.1 To process and fulfil your orders, including delivery of products.
2.2 To communicate with you regarding your orders, delivery arrangements, or customer enquiries.
2.3 To improve our website and services.
2.4 To provide customer support when required.
We do not sell or trade your personal information to third parties.
3. Payment Information
Payments made on our website are processed through secure third-party payment providers integrated with Shopify.
We do not store credit card information on our servers.
Payment information is encrypted and processed securely by the payment provider.
4. Security of Your Information
We implement appropriate security measures to protect your personal information.
Our website uses Secure Socket Layer (SSL) encryption to ensure that information transmitted through the website is protected.
5. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
-
Understand how visitors use our website
-
Remember items placed in your shopping cart
-
Improve website functionality
You may choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
6. Disclosure of Information
We do not sell, trade, or transfer your personal information to outside parties except when necessary to:
-
Process orders
-
arrange delivery services
-
operate our website through trusted service providers
These third parties are required to keep your information confidential.
We may also disclose information when required to comply with applicable laws or regulations.
7. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices.
8. Singapore Personal Data Protection Act
We collect, use, and protect personal data in accordance with the Personal Data Protection Act 2012.
Personal data will only be used for the purposes for which it was collected unless otherwise permitted by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us through the contact form on our website.