Frequently Asked Questions

FREE Delivery for orders above $40 ☺
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Frequently Asked Questions

FAQ

To report quality issues or missing items, please complete the following details or alternatively you can drop an email to sales@cherhua@gmail.com
Please ensure that you fill up the following information when you're sending the information to us : 

  • Date of Purchase

  • Invoice No

  • Contact No

  • Button selection for customer to select Quality Issue/ Missing Items/Others

  • Upload an image: For customer to upload photos *Only for Quality Issue*

Our customer service officer will respond within 1-2 working days

Delivery slots are subjected to availability on a first-come first serve basis. We apologise that we are unable to reserve any delivery date.

Order Amount                                   Delivery Charges

Order value above $40                FREE DELIVERY

Sorry, we are unable to cancel or change the order once the order is placed and confirmed.

Register an account with us to accumulate rewards points when you shop. The rewards points will be converted into redemptio credit which can be used to offset your next purchase with us. The amount available to offset your purchases will be reflected at checkout page.

If nobody is at home to receive the items, our driver will give you a call to inform that we will leave it outside your house. Please note that we will not bear any responsibility for losses or damages to the items.

We believe in constantly improving ourselves to better serve you. Therefore, don't hesitate to email us your feedback at sales.cherhuavegetables.com.sg